.tickets-files-title h4 {
    margin: 0;
}
.tickets-files-item-preview {
    width: 2.533rem;
    min-width: 2.533rem;
    aspect-ratio: 1 / 1;
    border-radius: 0.333rem;
    overflow: hidden;
    font-size: 1.467rem;
}
.tickets-files-item-preview img {
    width: 100% !important;
    height: 100% !important;
}
.tickets-files-item-main {
    flex: 1 0;
    margin: 0 1rem;
    overflow: hidden;
}
.tickets-files-item, .tickets-answer-msg {
    background: var(--main-menu-bg);
    border: 2px solid var(--main-menu-bg);
    padding: 0.8rem;
    border-radius: 0.8rem;
    margin: 0.8rem 0;
}
.tickets-files-item-info {
    gap: 0.667rem;
    color: var(--input-text-color);
    font-size: 80%;
    margin-top: 0.467rem;
}
.tickets-files-item-upload {
    flex: 1 0;
    height: 0.533rem;
    border-radius: 0.333rem;
    overflow: hidden;
}
.tickets-files-item-upload-show {
    position: relative;
}
.tickets-files-item-upload-show:before {
    content: "";
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 100%;
    background: var(--input-border-color);
}
.tickets-files-item-upload-status {
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 0;
    background: var(--highlighting-color);
    display: none;
}
.tickets-files-item-upload-show .tickets-files-item-upload-status {
    display: block;
}
.tickets-files-item-delete {
    padding: 0.667rem;
}
.tickets-files-item-status.error {
    color: var(--error-color);
}
.tickets-files-item-info-size .label {
    margin-right: 0.2rem;
}
.tickets-answer-msg {
    padding: 0.8rem 0;
}
.tickets-answer-msg-icon, .tickets-answer-msg-delete {
    width: 4rem;
    display: block;
    text-align: center;
}
.tickets-answer-msg-preview div.tickets-answer-msg-preview-icon {
    font-size: 1.467rem;
    margin: 0 0.667rem;
}
.tickets-answer-msg-main-h {
    margin: 0.2rem 0;
    font-size: 80%;
    opacity: 0.6;
}
.tickets-answer-msg-preview-image, .tmss-msg-reply-preview-image {
    width: 2rem !important;
    height: 2rem !important;
    overflow: hidden !important;
    display: block !important;
    box-sizing: border-box !important;
    background: rgba(255,255,255,0.30);
    position: relative !important;
    border-radius: 0.2rem;
    margin-right: 0.667rem;
}
.tickets-answer-msg-preview-image img,  .tmss-msg-reply-preview-image img{
    width: 100% !important;
    height: 100% !important;
    object-fit: cover !important;
    object-position: center !important;
    display: block !important;
    font-family: 'object-fit: cover;' !important;
}
.tickets-items {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    padding-bottom: 2.333rem;
}
.tickets-item {
    padding: 1rem;
    background: var(--btn-light-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.8rem;
}
.tickets-item.tickets-item-archive {
    opacity: 0.6;
}
.tickets-item-no-read {
    border-color: var(--highlighting-color);
    -webkit-box-shadow: 0 0 0.4rem 1px var(--shadow-highlighting-color);
    -moz-box-shadow: 0 0 0.4rem 1px var(--shadow-highlighting-color);
    box-shadow: 0 0 0.4rem 1px var(--shadow-highlighting-color);
}
.tickets-list-head {
    margin: 1.667rem 0 1rem 0;
}
.tickets-item-top, .tickets-item-bottom {
    font-size: 80%;
    color: var(--input-text-color);
    opacity: 0.8;
}
.tickets-item-center {
    margin: 1rem 0;
    min-height: 1.6rem;
}
.tickets-item-center-left {
    flex: 1 0;
    overflow: hidden;
}
.tickets-item-center-right {
    margin-left: 1.333rem;
    overflow: hidden;
}
.tickets-item-create-user {
    margin-top: 0.667rem;
    opacity: 0.8;
    font-size: 80%;
}
.tickets-item-status-lead {
    margin-top: 0.467rem;
    display: flex;
    flex-direction: column;
    gap: 0.333rem;
}
.tickets-item-status-lead-st, .tickets-item-status-lead-sub {
    display: flex;
    flex-wrap: wrap;
    gap: 0.333rem;
    font-size: 90%;
    column-gap: 0.333rem;
}
.tickets-item-status-lead-st {
    font-size: 90%;
}
.tickets-item-status-lead-sub {
    font-size: 80%;
}
.tickets-item-date, .tickets-item-status {
    white-space: nowrap;
}
.tickets-item-status {
    text-transform: uppercase;
    font-weight: 600;
    opacity: 0.8;
    font-size: 80%;
}
.tickets-item-last-msg span {
    font-weight: 700;
}
.ticket-item-no-read-count {
    padding: 0.333rem;
    border-radius: 0.8rem;
    background: var(--highlighting-color);
    color: var(--always-white);
    font-size: 75%;
    display: flex;
    justify-content: center;
    align-items: center;
    min-height: 1.6rem;
    min-width: 1.6rem;
    margin-right: 0.333rem;
}
.tickets-items-more {
    display: flex;
    justify-content: center;
    margin: -1.333rem 0 1rem 0;
}
.support-home-albums a i {
    margin-right: 0.2rem;
}
.popup-content.tmss > .loader.loader-block {
    position: absolute;
}
.tmss-restart-btn:hover {
    transform: translate(-50%, -50%) !important;
}
.ticket-info-specification-table {
    overflow-x: auto;
    border-radius: 0.467rem;
    background: var(--input-bg-color);
    scrollbar-width: thin;
    -webkit-overflow-scrolling: touch;
    -ms-overflow-style: -ms-autohiding-scrollbar;
    padding-bottom: 1rem;
    overflow-y: hidden;
    max-height: 13.333rem;
}
.ticket-info-specification-table table {
    font-size: 88%;
    border-collapse: collapse;
    width: 100%;
}
.spec-table__cell-line {
    white-space: nowrap;
}
.spec-table__cell:not(.spec-table__cell-name) {
    text-align: center;
}
.ticket-info-specification-table tbody td, .ticket-info-specification-table thead th {
    padding: 1rem;
    border-bottom: 1px solid var(--input-border-color);
    vertical-align: middle;
}
.ticket-info-specification-table thead th {
    padding: 1rem 0.467rem;
    white-space: nowrap;
}
.ticket-info-specification-table tbody tr:nth-child(2n) {
    background: var(--input-bg-color-3);
}
.spec-table__toggle-btn {
    padding: 1rem 1.667rem;
}
.ticket-info-specification .form-items-label span {
    flex: 1 0;
}
.ticket-info-specification .form-items-label a {
    display: block;
    padding: 0.333rem 0.667rem;
    margin-left: 0.667rem;
}
.ticket-info-specification-reveal .ticket-info-specification-reveal-open{
    display: none;
}
.ticket-info-specification.open .ticket-info-specification-reveal .ticket-info-specification-reveal-open{
    display: block;
}
.ticket-info-specification.open .ticket-info-specification-reveal .ticket-info-specification-reveal-close{
    display: none;
}
.spec-table__cell-name-main {
    font-weight: 600;
}
.spec-table__cell-name-desc {
    margin-top: 0.467rem;
    font-weight: 400;
    opacity: 0.7;
    font-size: 0.9rem;
}
.ticket-info-specification.open  .ticket-info-specification-table {
    max-height: none;
}
.spec-table__cell-name {
    min-width: 6.667rem;
    max-width: 17.333rem;
}
.ticket-info-specification.open .spec-table__cell-name {
    min-width: 25.333rem;
    max-width: none;
}
.tmss {
    display: flex;
    flex-direction: column;
    gap: 1.667rem;
}
.tmss-msg {
    display: flex;
    justify-content: flex-end;
}
.tmss-msg.tmss-msg-support {
    justify-content: flex-start;
}
.tmss-msg .tmss-msg-inner {
    padding: 0.667rem;
    background: var(--input-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.8rem;
    border-bottom-right-radius: 0;
    width: fit-content;
    min-width: 13.333rem;
    max-width: 450px;
}
.tmss-msg.tmss-msg-media .tmss-msg-inner {
    width: 100%;
}
.tmss-msg.tmss-msg-support .tmss-msg-inner {
    margin-left: 0;
    background: var(--input-bg-color-2);
    border-color: var(--border-separator-color2);
    border-radius: 0.8rem;
    border-bottom-left-radius: 0;
}
.tmss-msg.tmss-msg-support.tmss-msg-bot .tmss-msg-inner {
    background: var(--highlighting-color);
    border-color: var(--highlighting-color-02);
    color: var(--always-white);
}
.tmss-msg.tmss-msg-my.tmss-msg-in-my .tmss-msg-inner {
    border-left: 2px solid var(--highlighting-color);
}
.tmss-msg-message, .tmss-msg-reply {
    margin: 0.667rem 0;
    font-size: 0.95rem;
}
.tmss-msg-sender, .tmss-msg-time {
    font-size: 80%;
    opacity: 0.6;
    font-weight: 700;
}
.tmss-msg-sender {
    flex: 1 0;
}
.tmss-msg-sender > span {
    margin-left: 3px;
    font-size: 95%;
    opacity: 0.8;
    font-weight: normal;
}

.tmss-msg-my .tmss-msg-time {
    text-align: right;
}
.tmss-msg-answer {
    padding: 0.133rem 0.467rem;
    display: block;
    font-size: 70%;
    opacity: 0.2;
}
.tmss-date-sep {
    text-align: center;
    font-size: 80%;
    opacity: 0.7;
}
.tmss-history-loader {
    text-align: center;
    font-size: 90%;
    margin: 1.333rem 0;
    opacity: 0.8;
    font-weight: 700;
    display: flex;
    justify-content: center;
}
.ticket-input {
    position: relative;
    margin-top: 1rem;
}
.ticket-input-inner {
    display: flex;
    justify-content: space-between;
    background: var(--main-menu-bg);
    padding: 0 4.667rem;
    position: relative;
    align-items: normal;
    overflow: hidden;
    min-height: 4rem;
    border-radius: 15px;
}
.ticket-input.disable {
    height: 0;
    min-height: 0;
    overflow: hidden;
}
.ticket-input-inner-not-write {
    font-size: 90%;
    opacity: 0.6;
    padding: 1.333rem 0.667rem;
    text-align: center;
}
.ticket-input-send, .ticket-input-file {
    width: 4rem;
    height: 4rem;
    display: flex;
    justify-content: center;
    align-items: center;
    position: absolute;
    bottom: 0;
    left: 0;
}
.ticket-input-send {
    left: auto;
    right: 0;
}
.ticket-input-text {
    width: 100%;
    height: 100%;
    min-height: 4rem;
    display: flex;
    flex-direction: column;
    justify-content: center;
}
.ticket-input-text textarea {
    width: 100%;
    padding: 0.667rem 0;
    font-size: 1.067rem;
    background: none;
    border: none;
    resize: none;
    box-sizing: border-box;
    line-height: 1.2;
    overflow-y: hidden;
    color: var(--main-black-color);
}
.ticket-input-text textarea::-webkit-scrollbar {
    width: 0.533rem;
    background-color: transparent;
}
.ticket-input-text textarea::-webkit-scrollbar-thumb {
    background-color: transparent;
    border-radius: 0.267rem;
}
.ticket-input-text textarea:hover::-webkit-scrollbar-thumb {
    background-color: rgba(0, 0, 0, 0.2);
}
.ticket-input-text textarea {
    scrollbar-width: thin;
    scrollbar-color: rgba(0, 0, 0, 0.2) transparent;
}
.ticket-input-send i.fa-spinner, .ticket-input-send.sending i.fa-paper-plane {
    display: none;
}
.ticket-input-send.sending i.fa-spinner {
    display: block;
    transition: transform 0.3s ease-in-out;
    animation: spin 1s linear infinite;
}
.ticket-input.disable {
    opacity: 0.6;
}
.tmss-msg .plyr--audio .plyr__controls, .ticket-info-files .plyr--audio .plyr__controls{
    background-color: var(--input-bg-color-2) !important;
}
.tmss-msg .plyr--audio .plyr__controls, .ticket-info-files  .plyr--audio .plyr__controls {
    color: var(--main-black-color)
}
@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}


.tmss-msg-message-text {
    
}

/* ===== Chat gallery ===== */
.tmss-msg-gallery {
    margin: 0.467rem 0;
    width: 100%;
}

.tmss-msg-gallery-grid {
    width: 100%;
    aspect-ratio: var(--ratio, 1 / 1);
    display: grid;
    gap: 0.267rem;
    overflow: hidden;
    border-radius: 0.467rem;
    background: rgba(255,255,255,0.30);
    grid-auto-flow: row dense;
}

.tmss-msg-gallery-item {
    min-width: 0;
    min-height: 0;
    overflow: hidden;
    background: rgba(255,255,255,0.15);
    position: relative;
}

.tmss-msg-gallery-link {
    width: 100%;
    height: 100%;
    display: block;
    position: relative;
    overflow: hidden;
}

.tmss-msg-gallery-link img {
    width: 100% !important;
    height: 100% !important;
    object-fit: cover !important;
    object-position: center !important;
    display: block !important;
    font-family: 'object-fit: cover;' !important;
}

.tmss-msg-gallery-zoom {
    font-size: 1.067rem;
    color: var(--always-white);
    background: rgba(0,0,0,0.30);
    display: flex;
    justify-content: center;
    align-items: center;
    width: 1.6rem;
    height: 1.6rem;
    border-radius: 0.2rem;
    position: absolute;
    bottom: 0.333rem;
    right: 0.333rem;
    z-index: 2;
}

.tmss-msg-gallery-play {
    color: var(--always-white);
    background: rgba(0,0,0,0.38);
    display: flex;
    justify-content: center;
    align-items: center;
    width: 2.867rem;
    height: 2.867rem;
    border-radius: 50%;
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    font-size: 1.067rem;
    z-index: 2;
    box-shadow: 0 0.2rem 0.8rem rgba(0, 0, 0, 0.25);
}

.tmss-msg-gallery-play i {
    margin-left: 0.12rem;
}

/* Layouts 1-8 */
.tmss-msg-gallery-grid.layout-1 {
    grid-template-columns: 1fr;
    grid-template-rows: 1fr;
}

.tmss-msg-gallery-grid.layout-2 {
    grid-template-columns: repeat(2, 1fr);
    grid-template-rows: 1fr;
}

.tmss-msg-gallery-grid.layout-3 {
    grid-template-columns: 2fr 1fr;
    grid-template-rows: repeat(2, 1fr);
}

.tmss-msg-gallery-grid.layout-3 .tmss-msg-gallery-item:nth-child(1) {
    grid-row: 1 / span 2;
}

.tmss-msg-gallery-grid.layout-4 {
    grid-template-columns: repeat(2, 1fr);
    grid-template-rows: repeat(2, 1fr);
}

.tmss-msg-gallery-grid.layout-5 {
    grid-template-columns: repeat(4, 1fr);
    grid-template-rows: repeat(2, 1fr);
}

.tmss-msg-gallery-grid.layout-5 .tmss-msg-gallery-item:nth-child(1) {
    grid-column: 1 / span 2;
    grid-row: 1 / span 2;
}

.tmss-msg-gallery-grid.layout-6 {
    grid-template-columns: repeat(3, 1fr);
    grid-template-rows: repeat(2, 1fr);
}

.tmss-msg-gallery-grid.layout-7 {
    grid-template-columns: repeat(4, 1fr);
    grid-template-rows: repeat(2, 1fr);
}

.tmss-msg-gallery-grid.layout-7 .tmss-msg-gallery-item:nth-child(7) {
    grid-column: span 2;
}

.tmss-msg-gallery-grid.layout-8 {
    grid-template-columns: repeat(4, 1fr);
    grid-template-rows: repeat(2, 1fr);
}

/* ===== Old single file blocks remain for other sections ===== */
.tmss-msg-message-file {
    margin: 0.467rem 0;
}

.tmss-msg-message-file-picture {
    width: 100% !important;
    height: auto !important;
    overflow: hidden !important;
    display: block !important;
    box-sizing: border-box !important;
    background: rgba(255,255,255,0.30);
    position: relative !important;
    border-radius: 0.467rem;
}

.tmss-msg-message-file-picture a {
    display: flex;
    width: 100%;
    justify-content: center;
    align-items: center;
}

.ticket-info-media-items .tmss-msg-message-file-picture a {
    aspect-ratio: 1 / 1;
}

.tmss-msg-message-file-picture img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain;
    object-position: center;
}

.ticket-info-media-items .tmss-msg-message-file-picture img {
    object-fit: cover;
}

.tmss-msg-message-file-picture-icon {
    font-size: 1.067rem;
    color: var(--always-white);
    background: rgba(0,0,0,0.30);
    display: flex;
    justify-content: center;
    align-items: center;
    width: 1.6rem;
    height: 1.6rem;
    border-radius: 0.2rem;
    position: absolute;
    bottom: 0.333rem;
    right: 0.333rem;
}

.tmss-msg-message-file-other a {
    display: flex;
    gap: 0.667rem;
    align-items: center;
    background: var(--input-bg-color-2) !important;
    padding: 0.667rem;
    border-radius: 0.467rem;
}
.tmss-msg.tmss-msg-support .tmss-msg-inner .tmss-msg-message-file-other a {
    background: var(--input-bg-color) !important;
}
.tmss-msg.tmss-msg-support .tmss-msg-inner .plyr--audio .plyr__controls {
    background: var(--input-bg-color) !important;
}

.tmss-msg-message-file-other-icon {
    font-size: 1.2rem;
}

.tmss-msg-reply {
    position: relative;
    border-radius: 0.2rem;
    overflow: hidden;
    max-width: none;
    display: block;
}

.tmss-msg-reply-inner {
    border-left: 2px solid var(--main-black-color);
    background: var(--input-bg-color-2);
    opacity: 0.5;
    padding: 0.467rem;
}

.tmss-msg-support .tmss-msg-reply-inner {
    background: var(--input-bg-color);
}

.tmss-msg-reply-main, .tickets-answer-msg-main {
    flex: 1 0;
    overflow: hidden;
}

.tmss-msg-reply-main-h {
    margin-bottom: 0.2rem;
    font-size: 80%;
    font-weight: 700;
}

.tmss-msg.active .tmss-msg-inner {
    animation: jiggle 0.35s infinite ease-in-out;
    transform-origin: center;
}

@keyframes jiggle {
    0% { transform: rotate(-0.5deg) translateY(0) scale(0.97); }
    50% { transform: rotate(0.5deg) translateY(0.5px) scale(0.97); }
    100% { transform: rotate(-0.5deg) translateY(0) scale(0.97); }
}

.tmss-msg.tmss-msg-my.active .tmss-msg-inner:after {
    left: auto;
    right: calc(100% + 1rem);
}

.tmss-msg-message-file-audio {
    min-height: 4rem;
    display: flex;
    flex-direction: column;
    justify-content: center;
    overflow: hidden;
}

.tmss-msg-footer {
    display: flex;
    justify-content: flex-end;
    gap: 0.667rem;
    align-items: center;
    height: 1.667rem;
}

.tmss-msg-footer .tmss-msg-read-status {
    position: relative;
    width: 1.333rem;
    min-width: 1.333rem;
    height: 1rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    overflow: visible;
}

.tmss-msg-footer .tmss-msg-read-status .read,
.tmss-msg-footer .tmss-msg-read-status .noread {
    position: absolute;
    inset: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    line-height: 1;
    will-change: transform, opacity, filter;
    transition:
        opacity 0.36s ease,
        transform 0.42s cubic-bezier(0.22, 1, 0.36, 1),
        filter 0.36s ease,
        color 0.25s ease;
}

.tmss-msg-footer .tmss-msg-read-status .noread {
    opacity: 0.65;
    transform: scale(1) translateY(0) rotate(0deg);
    filter: blur(0);
}

.tmss-msg-footer .tmss-msg-read-status .read {
    opacity: 0;
    transform: scale(0.45) translateY(0.28rem);
    filter: blur(0.12rem);
}

.tmss-msg.tmss-msg-read .tmss-msg-footer .tmss-msg-read-status .noread {
    opacity: 0;
    transform: scale(0.55) translateY(-0.2rem);
    filter: blur(0.12rem);
}

.tmss-msg.tmss-msg-read .tmss-msg-footer .tmss-msg-read-status .read {
    opacity: 1;
    transform: scale(1) translateY(0);
    filter: blur(0);
    animation: tmssReadCheckIn 0.46s cubic-bezier(0.22, 1, 0.36, 1);
}

@keyframes tmssReadCheckIn {
    0% {
        opacity: 0;
        transform: scale(0.4) translateY(0.3rem);
        filter: blur(0.14rem);
    }
    55% {
        opacity: 1;
        transform: scale(1.12) translateY(-0.05rem);
        filter: blur(0);
    }
    100% {
        opacity: 1;
        transform: scale(1) translateY(0);
        filter: blur(0);
    }
}

.tmss-go-start {
    position: absolute;
    bottom: calc(100% + 1rem);
    right: 1rem;
    background: var(--main-black-color-op);
    color: var(--always-white);
    display: flex;
    justify-content: center;
    align-items: center;
    width: 2.667rem;
    height: 2.667rem;
    border-radius: 50%;
}

.tmss-sticky-date {
    text-align: center;
    font-size: 80%;
    opacity: 0.5;
    min-height: 1.067rem;
    margin-top: -0.333rem;
}

.ticket-info-media-items {
    display: flex;
    flex-wrap: wrap;
    justify-content: space-between;
    gap: 1rem;
}

.ticket-info-media-items > div {
    width: calc(33.33% - 0.667rem) !important;
    aspect-ratio: 1 / 1;
    height: auto !important;
    position: relative;
}

.tmss-msg-message-file .tmss-msg-message-file-goto {
    font-size: 1.067rem;
    color: var(--always-white);
    background-color: rgba(0,0,0,0.30) !important;
    display: flex !important;
    justify-content: center;
    align-items: center;
    width: 2.133rem !important;
    height: 2.133rem !important;
    border-radius: 0.2rem;
    position: absolute;
    top: 0.333rem !important;
    bottom: auto !important;
    left: auto !important;
    right: 0.333rem !important;
}

.ticket-info-files-items {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.ticket-info-files-items .tmss-msg-message-file-audio {
    flex-direction: row;
    justify-content: space-between;
}

.ticket-info-files-items > div {
    background: var(--input-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.667rem;
    padding: 0.8rem;
}

.ticket-info-files-items .tmss-msg-message-file-goto {
    position: relative;
    top: auto !important;
}

.ticket-info-files-items .tmss-msg-message-file > *:first-child {
    flex: 1 0;
    margin-right: 1.333rem;
    overflow: hidden;
}



.support-notification-unavailable {
    background: var(--btn-light-bg-color);
    padding: 0.667rem;
    border-radius: 0.667rem;
    border: 1px solid var(--shadow-input-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.933rem;
    margin: 1rem 0;
}
.support-notification-unavailable-gosettings-title {
    text-transform: uppercase;
    font-weight: 600;
}
.support-notification-unavailable-gosettings-desc {
    opacity: 0.7;
}
.support-notification-unavailable-close {
    padding: 0.667rem;
}
.support-notification-unavailable-gosettings {
    flex: 1 0;
}

.tickets-item-forms-need-filled-out {
    gap: 1rem;
    margin-top: 1rem;
    justify-content: flex-start;
}
.tickets-item-forms-need-filled-out-item, .tickets-forms-item {
    font-size: 90%;
    color: var(--always-white);
    background: var(--warning-color);
}
.tickets-item-forms-need-filled-out-item span {
    display: block;
    margin-top: 5px;
    font-size: 80%;
    font-weight: 700;
}
.tickets-forms-item {
    margin: 5px 0;
}
.tickets-forms-item-icon {
    font-size: 110%;
    margin-right: 0.8rem;
}
.tickets-forms-item-info {
    overflow: hidden;
}
.tickets-forms-item-status {
    font-size: 90%;
    font-weight: 700;
    text-transform: uppercase;
    margin-top: 5px;
}

@media (max-width: 650px) {
    .tmss-msg .tmss-msg-inner {
        min-width: 12rem;
        max-width: calc(100% - 2rem);
    }
    .tmss-msg-message .plyr__controls__item.plyr__volume, .ticket-info-files .plyr__controls__item.plyr__volume {
        display: none;
    }
    .ticket-info-media-items > div {
        width: calc(50% - 1rem) !important;
    }
    .tmss-msg-gallery-play {
        width: 2.533rem;
        height: 2.533rem;
        font-size: 0.933rem;
    }
}








/* =========================================================
   TMSS message content formatting (Markdown-it HTML)
   Works for BOTH: my messages + manager messages
   Put this block at the END of your CSS to override others
   ========================================================= */

/* 0) Theme tokens per bubble (my vs other) */
.tmss-msg .tmss-msg-inner .md-text {
  /* Defaults for "my" bubble */
  --tmss-msg-fg: var(--main-black-color);
  --tmss-msg-fg-muted: rgba(25, 27, 36, 0.70);
  --tmss-msg-link: var(--link-color);
  --tmss-msg-link-underline: rgba(0, 102, 204, 0.35);

  --tmss-msg-phone: var(--link-color);

  --tmss-msg-inline-code-bg: rgba(0, 0, 0, 0.10);
  --tmss-msg-inline-code-border: rgba(0, 0, 0, 0.10);

  --tmss-msg-pre-bg: rgba(0, 0, 0, 0.05);
  --tmss-msg-pre-border: rgba(0, 0, 0, 0.10);

  --tmss-msg-quote-bg: rgba(0, 0, 0, 0.10);
  --tmss-msg-quote-border: rgba(0, 0, 0, 0.18);

  --tmss-msg-hr: rgba(0, 0, 0, 0.12);
}

/* Manager bubble (blue background, white text) */
.tmss-msg.tmss-msg-support.tmss-msg-bot .tmss-msg-inner .md-text {
  --tmss-msg-fg: var(--always-white);
  --tmss-msg-fg-muted: rgba(255, 255, 255, 0.78);

  /* links inside blue bubble should stay readable */
  --tmss-msg-link: rgba(255, 255, 255, 0.98);
  --tmss-msg-link-underline: rgba(255, 255, 255, 0.45);
  --tmss-msg-phone: rgba(255, 255, 255, 0.98);

  --tmss-msg-inline-code-bg: rgba(255, 255, 255, 0.16);
  --tmss-msg-inline-code-border: rgba(255, 255, 255, 0.22);

  --tmss-msg-pre-bg: rgba(0, 0, 0, 0.18);
  --tmss-msg-pre-border: rgba(255, 255, 255, 0.20);

  --tmss-msg-quote-bg: rgba(255, 255, 255, 0.12);
  --tmss-msg-quote-border: rgba(255, 255, 255, 0.28);

  --tmss-msg-hr: rgba(255, 255, 255, 0.22);
}







/* =========================================================
   Client Ticket Form
   ========================================================= */

.popup-ticket-client-form .popup-content {
    position: relative;
}

.ticketClientForm {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    padding-bottom: 1rem;
}

.ticketClientForm-comment .form-item {
    margin-top: 0;
}

.ticketClientForm-comment-inner {
    background: var(--btn-light-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.8rem;
    padding: 1rem;
    line-height: 1.5;
    word-break: break-word;
    margin-top: 15px;
}

.ticketClientForm-fields {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.ticketClientForm-fields .form-item {
    margin: 0;
}

.ticketClientForm-required {
    color: var(--error-color);
    font-weight: 700;
}

.ticketClientForm-control.error,
.ticketClientForm-field.error .ticketFormUploader,
.ticketFormUploader.error {
    border-color: var(--error-color) !important;
    box-shadow: 0 0 0.25rem rgba(255, 0, 0, 0.15);
}

.ticketClientForm-field textarea.ticketClientForm-control {
    width: 100%;
    padding: 1rem;
    border-radius: 0.8rem;
    border: 1px solid var(--input-border-color);
    background: var(--input-bg-color);
    color: var(--main-black-color);
    resize: vertical;
    min-height: 7rem;
}

.ticketClientForm-saveWrap {
    margin-top: 0.333rem;
}

/* =========================================================
   File uploader for form field
   ========================================================= */

.ticketClientForm-field-file .form-input-description {
    margin-bottom: 0.667rem;
}

.ticketClientForm-fileUploaderWrap {
    margin-top: 0.667rem;
}

.ticketFormUploader {
    border: 1px solid var(--input-border-color);
    background: var(--input-bg-color);
    border-radius: 0.8rem;
    padding: 0.8rem;
}

.ticketFormUploader-head {
    gap: 1rem;
    margin-bottom: 0.667rem;
}

.ticketFormUploader-info {
    flex: 1 0;
    min-width: 0;
}

.ticketFormUploader-add {
    white-space: nowrap;
}

.ticketFormUploader-add.disable {
    opacity: 0.6;
    pointer-events: none;
}

.ticketFormUploader-note {
    font-size: 80%;
    opacity: 0.7;
    margin-bottom: 0.667rem;
    line-height: 1.4;
}

.ticketFormUploader .tickets-files-items {
    display: flex;
    flex-direction: column;
    gap: 0.667rem;
}

.ticketFormUploader .tickets-files-item {
    margin: 0;
    position: relative;
}

.ticketFormUploader .tickets-files-item-row {
    gap: 0.667rem;
}

.ticketFormUploader .tickets-files-item-file-name {
    display: block;
    font-weight: 600;
}

.ticketFormUploader .tickets-files-item-preview {
    cursor: pointer;
    background: rgba(127, 127, 127, 0.08);
}

.ticketFormUploader .tickets-files-item-preview i {
    font-size: 1.333rem;
    opacity: 0.8;
}

.ticketFormUploader .tickets-files-item-upload:not(.tickets-files-item-upload-show) {
    display: none;
}

.ticketFormUploader .tickets-files-item-delete {
    flex-shrink: 0;
}

.ticketFormUploader .tickets-files-item-main {
    min-width: 0;
}

.ticketFormUploader .tickets-files-item-info {
    flex-wrap: wrap;
}

.ticketFormUploader .tickets-files-item-status.loadingDotText {
    min-width: 4rem;
}

.ticketFormUploader .tickets-files-item-status.error {
    color: var(--error-color);
}

/* =========================================================
   Client Ticket Form checkbox
   ========================================================= */
.ticketClientForm-field-checkbox.error .checkbox-label-name, .ticketClientForm-field-checkbox.error .checkbox-label-name a {
    color: var(--error-color);
}

.ticketClientForm-field-checkbox .checkbox-label {
    align-items: flex-start;
}

.ticketClientForm-field-checkbox .checkbox-label-inner {
    flex: 1 0;
    min-width: 0;
}

.ticketClientForm-field-checkbox .checkbox-label-name {
    line-height: 1.45;
    word-break: break-word;
}

.ticketClientForm-field-checkbox .checkbox-label-name a {
    text-decoration: underline;
}

.ticketClientForm-field-checkbox .checkbox-label-description {
    margin-top: 0.4rem;
    font-size: 90%;
    opacity: 0.7;
    line-height: 1.4;
}

/* =========================================================
   Retry block
   ========================================================= */

.ticketClientForm-loadError {
    padding: 2rem 1rem;
}

/* =========================================================
   Client Ticket Form map picker
   ========================================================= */

.ticketClientForm-mapAction {
    margin-top: -0.2rem;
}

.ticketClientForm-openMapBtn i {
    margin-right: 0.333rem;
}

.popup-ticket-client-form-map .popup-content {
    position: relative;
}

.ticketClientFormMap {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    padding-bottom: 1rem;
}

.ticketClientFormMap-searchRow {
    display: flex;
    align-items: center;
    gap: 0.667rem;
}

.ticketClientFormMap-searchInput {
    flex: 1 0;
    min-width: 0;
}

.ticketClientFormMap-searchBtn.disable {
    opacity: 0.6;
    pointer-events: none;
}

.ticketClientFormMap-coordinates {
    background: var(--btn-light-bg-color);
    border: 1px solid var(--input-border-color);
    border-radius: 0.8rem;
    padding: 1rem;
}

.ticketClientFormMap-coordinates-title {
    font-size: 80%;
    opacity: 0.7;
    margin-bottom: 0.4rem;
    font-weight: 700;
    text-transform: uppercase;
}

.ticketClientFormMap-coordinates-value {
    line-height: 1.45;
    word-break: break-word;
}

.ticketClientFormMap-mapWrap {
    overflow: hidden;
    border-radius: 0.8rem;
    border: 1px solid var(--input-border-color);
    background: var(--input-bg-color);
}

.ticketClientFormMap-map {
    width: 100%;
    height: 24rem;
    min-height: 18rem;
    z-index: 1;
}

.ticketClientFormMap-submit {
    margin-top: 0;
}

.ticketClientFormMap-chooseBtn[disabled] {
    opacity: 0.6;
    pointer-events: none;
}

.ticketClientFormMap-markerIcon {
    background: transparent !important;
    border: none !important;
}

.ticketClientFormMap-marker {
    width: 1rem;
    height: 1rem;
    border-radius: 50%;
    background: var(--highlighting-color);
    border: 3px solid var(--always-white);
    box-shadow: 0 0 0.5rem rgba(0,0,0,0.25);
}

.ticketClientFormOrgSearch-item {
    margin: 1rem 0 !important;
    width: 100%;
}

@media (max-width: 650px) {
    .ticketClientFormMap-searchRow {
        flex-direction: column;
        align-items: stretch;
    }

    .ticketClientFormMap-searchBtn {
        width: 100%;
        justify-content: center;
    }

    .ticketClientFormMap-map {
        height: 20rem;
        min-height: 16rem;
    }
}

/* =========================================================
   Responsive
   ========================================================= */

@media (max-width: 650px) {
    .ticketClientForm-comment-inner {
        padding: 0.8rem;
    }

    .ticketFormUploader {
        padding: 0.667rem;
    }

    .ticketFormUploader-head {
        flex-direction: column;
        align-items: stretch;
    }

    .ticketFormUploader-add {
        width: 100%;
        justify-content: center;
    }

    .ticketFormUploader .tickets-files-item-row {
        align-items: flex-start;
    }

    .ticketFormUploader .tickets-files-item-main {
        margin: 0 0.667rem;
    }

    .ticketFormUploader .tickets-files-item-info {
        gap: 0.4rem;
    }
}